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Your Premier Concierge for Life, Work & Home
From relocation and bureaucracy to property and lifestyle support, we manage every detail so you can savor life in Italy
our mission
We know that arriving in a new country can feel overwhelming, every step comes with questions, challenges, and moments of uncertainty. Our mission is to remove that weight from your shoulders: by offering guidance, support, and local expertise in a new country, we give you back time, energy, and peace of mind. Instead of struggling with basic needs, we want you to feel at home, to embrace opportunities, and to truly enjoy the richness and beauty of life in Italy.
WHAT WE OFFER
Discreet, efficient and fully personalized - our support goes beyond relocation to take care of what matters most, exactly how and when you need it
OUR SERVICES
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Essential SetupBank Account Setup
We handle the entire process of opening your Italian bank account, for both residents and non-residents in Italy. You won’t have to deal with confusing paperwork or long queues, we take care of it all.
Tax Code (Codice Fiscale) Registration
Your Italian tax code is essential for almost every step of daily life. We obtain it for you quickly and correctly, so you can focus on settling in while we handle the bureaucracy.
Healthcare System Enrollment
We make sure you’re properly registered in the national health system (SSN) so you can access doctors and medical services without stress. From forms to appointments, we’ve got you covered.
Translation Services
No misunderstandings, no missed details. Our certified translators and interpreters ensure every document and conversation is crystal clear, so nothing gets lost along the way.
In-Person Accompaniment
Never feel lost in front of an Italian office counter again. We go with you to banks, public offices, or institutions, guiding you through the process and ensuring everything goes smoothly.
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Bureaucracy & Legal SupportResidence Permit Assistance
Whether you are moving to Italy for the first time or need to renew or convert your permit, we take care of the entire process. From preparing the yellow kit, securing your Questura appointment, obtaining a nulla osta, to handling renewals and conversions.
Citizenship
We guide you through the process of applying for Italian citizenship, taking care of all paperwork, appointments, and official requirements.
Legal Compliance Guidance
We guide you through Italian regulations to ensure your personal and professional activities are always compliant. From employment contracts to business activities, we make sure you meet every legal requirement.
Document Preparation & Submission
We prepare, check, and submit all necessary paperwork with accuracy and precision. No missed details, no errors, no delays , just smooth, reliable handling of your documents.
In-Person Accompaniment
We accompany you to the Questura, Poste Italiane, Comune, Prefettura offices, and any other institution needed, ensuring every appointment is stress-free and every step is managed with professional support.
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Real Estate SupportNeighborhood & Property Selection
Personalized guidance to find the ideal neighborhood and access vetted listings that match your lifestyle, family needs, and budget.
Expert Realtor & Legal Support
Coordination with experienced real estate agents, notaries, and brokers, ensuring contracts, legal, and financial steps are handled seamlessly.
Contract Review & Negotiation
Assistance understanding agreements, securing favorable terms, and managing all communications with landlords or sellers.
End-to-End Move-In Assistance
Full support from property search to move-in, including scheduling, logistics, and settling in, so you enjoy complete peace of mind.
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Family IntegrationSchool & Nursery Enrollment
Full support in finding and enrolling your children in schools and early childhood programs, including all paperwork and coordination.
Childcare Solutions
We connect you with trusted babysitters, nannies, and daycare providers, handling vetting, scheduling, and communication for complete reliability.
Education System Guidance
Clear explanations of the local school system, requirements, and options, plus multilingual support for smooth interactions with institutions.
Family-Friendly Activities
Recommendations for local parks, classes, events, and attractions to help your family settle in and enjoy your new community.
Ongoing Support
Continuous assistance with any family-related needs, making daily life stress-free and well-organized.
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Lifestyle ManagementErrand & Household Management
We take care of daily errands, deliveries, repairs, and home maintenance so you can focus on what matters most.
Appointments & Booking Support
Scheduling and managing all appointments, from restaurants to medical visits, ensuring nothing is missed or stressful.
Trusted Local Providers
Connections to reliable cleaners, handymen, tutors, and other essential services, fully coordinated on your behalf.
Personalized & Ongoing Assistance
Support tailored to your lifestyle and family needs - practical, social, or personal, with one-time help or regular ongoing support.
Seamless Coordination
We handle logistics, communication, and follow-ups with all service providers, making daily life smooth and effortless.
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Exclusive & Urgent RequestsVIP Lifestyle Assistance
Priority arrangements, exclusive access, and personalized concierge services, from urgent travel changes to securing last-minute reservations, handled seamlessly on your behalf.
Private Events & Experiences
From last-minute gatherings to exclusive occasions, we organize and execute every detail with speed, discretion, and refinement.
Rare & Luxury Sourcing
We locate and secure hard-to-find or bespoke products, handling the entire procurement process for you.
Discreet & Confidential Support
Every request is managed with the highest level of privacy and sensitivity, ensuring complete peace of mind.
HOW IT WORKS
Submit Your Request
Tell us what you need – whether it's help with real estate, business translation, relocation, or another concierge service. The more details you provide, the better we can assist you.
Personalized Evaluation
Our team carefully reviews your request to fully understand your situation, priorities, and expectations. We assess the scope and urgency to ensure you get the right level of service.
Matched with the Right Expert
Based on your needs, we assign you a dedicated specialist with the right expertise and local know-how to handle your case efficiently.
Tailored Solution & Action Plan
We design a personalized solution that addresses your goals with precision. You’ll receive a clear plan of action and support every step of the way, with full transparency and adaptability.
WHY CHOOSE US
We work hard every day to make life of our clients better and happier
- Expertise in Non-Standard TasksWhether you’re facing bureaucratic grey zones, urgent last-minute requests, or highly specific lifestyle needs, we step in where others hesitate.
- Deep Knowledge of ItalyWe bring cultural fluency that goes beyond the guidebooks: we know how to "read the room," interpret nuances, and align with local mentalities.
- Speed & PrecisionOur streamlined processes and direct connections allow us to act quickly, but never carelessly.
- ConfidentialityWhether we’re handling sensitive documentation or private arrangements, your trust is our highest priority. You can count on our full respect for your privacy and peace of mind.
OUR CLIENTS SAY
SUBMIT YOUR REQUEST
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CONTACTS
We want to make friends with our clients, so we are happy to answer your questions
Milan - Via Tanaro, 14
Phone: +39 349 533 2006 / +39 338 400 5428
Email: hello@agencymercury.com
P.IVA: 10681430962
Phone: +39 349 533 2006 / +39 338 400 5428
Email: hello@agencymercury.com
P.IVA: 10681430962
