1. We are Mercury Agency, a boutique agency offering relocation and concierge services in Italy.

2. What Data We Collect

• Name, email, phone number
• Personal and identification data (for bureaucratic services)
• Preferences related to housing, lifestyle, or other services

3. Why We Collect It

• Provide and personalize our services
• Contact you regarding your request
• Fulfill legal obligations (e.g. with public institutions)

4. Legal Basis
Your consent, our contractual obligation, and compliance with legal requirements.

5. How We Store Your Data
Your data is stored securely on encrypted servers.

6. Data Sharing
We do not share your personal data with third parties unless:

• You have given us explicit consent
• It’s required to fulfill your request (e.g. with trusted legal or administrative partners)

7. Under GDPR, you have the right to:

• Access, correct or delete your data
• Withdraw your consent at any time
• File a complaint with a Data Protection Authority

8. For any privacy-related requests, contact us at:
Email: hello@agencymercury.com

The current version of the Privacy Policy is dated 03.06.2025